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- I am booked on a course what do I do?
- Will I get a refund if I cancel the face to face course I've booked on?
- When are you doing more face to face courses?
- Why are online courses the same price as face to face?
- Why don’t you offer a discount when you transfer from face to face courses to online courses?
- I have written to you following cancellation of my course but no one has got back to me
- How much time do you recommend leaving between courses?
- Why don’t you offer a discount when transferring from a face to face course to an online course?
- How often is the hard copy Handbook updated?
- I have booked on a course but something came up and I can no longer attend.
- What are your course fees?
- Can you send me a copy of the handbook in advance of the course for exam revision?
- Will I receive information by email before the course?
- I have already booked one (or two) course(s) for 2020 and would like to book more. Can I still receive the discount?
- Do you offer any discounts if I book more than one course?
- Do you offer any discounts for multiple bookings on your courses?
- Can I pay less for the face to face course if I bring my own lunch?
- Can I pay less for the face to face course if I don't receive the handbook or online access?
- Why do you charge the fees you charge for your courses?
- Webinars and Online Courses
- How are Red Whale ensuring diversity amongst their presents and wider team?
- How to order and access the PCN Programme
- When will I receive the handbook if I order the online course with handbook?
- I have received a receipt for the online course. Do I need to pay?
- The webinar/online course keeps cutting off, what can I do?
- What is a webinar/online console?
- Do you offer any discounts if I book more than one online course?
- Can I suggest a topic for a webinar/online course?
- The audio and video are out of sync on the webinar/online course. What can I do to solve this?
- Can I watch the webinar/online course offline without an Internet connection?
- Do I need to use the same device every time to watch the webinar/online course?
- Can I ask a question while watching the webinar/online course?
- Will I get a CPD certificate for watching the webinar/online course?
- I paused the webinar/online course and now I have been logged out of it due to inactivity. How can I access it again?
- Once I've purchased and watched a webinar/online course, can I watch it again?
- How many CPD credits are available for online courses?
- RM Partners FAQs
